Cheap campervan rentals Auckland
Cheap campervan hire Auckland

 



Frequently Asked Questions

Why Us?
  Q. What are the advantages of booking with your company?
  Q. Really? Your company has been in the motor vehicle industry since 1938?
Booking a vehicle
  Q. Do we need to pay a deposit when making a reservation?
  Q. Is my deposit refundable if I cancel the booking?
One Way Hire
  Q. Do you provide one way rentals?
One Island or Two Islands
  Q. Why do you offer One Island or Two Islands?
  Q. What is your minimum rental period?
  Q. Can I take the vehicle on the Cook Strait Ferry?
Age Restrictions and Additional Drivers
  Q. How old do you have to be to rent a vehicle?
  Q. Is there an additional charge for more than one driver?
Rental Rates
  Q. What is included in the rates on your website?
  Q. What is GST?
  Q. What is the insurance excess?
  Q. Can I reduce the insurance excess?
  Q. How Can I pay?
About the Vehicles
  Q. Are your vehicles non-smoking?
  Q. Are your vehicles all petrol?
  Q. Can I choose manual or automatic transmission?
  Q. What items come with the campervans?
  Q. What items are included in the kitchen set?
Optional Extras for Hire
  Q. What kind of movies come with DVD hire?
  Q. How does the fridge work?
Picking up the vehicle
  Q. How do we get back to the airport?
  Q. Do you offer airport and hotel pickups?
  Q. Do I require an international licence?
  Q. What do I need to bring with me to hire a vehicle?
  Q. Can I pay for my hire by credit card?
  Q. Do you offer free maps with the vehicle?
During the Hire
  Q. What if my vehicle breaks down?
  Q. Are there any roads I cannot drive on?
Returning the vehicle
  Q. What if I return the vehicle early?
  Q. Can I drop off a vehicle after hours?
  Q. Can I extend the rental while on hire?
  Q. How do we get back to the airport?
  Q. What is the re-fueling policy?
  Q. Do I need to clean the vehicle?

Why Us
Q. What are the advantages of booking with your company?
  1. For $20 per day or$590 per hire, you can reduce the insurance to zero.
  2. We offer basic campervans with dvd players and fridges being optional. Why pay for extra items you don’t need?
  3. The majority of our vehicles are plain white - they do not have any painted designs and have no sign writing. We try to not stand out in the crowd.
  4. We are a family business and have been in the motor vehicle industry since 1938!
 
Q. Really? Your company has been in the motor vehicle industry since 1938?

A. Yes, the company was originally a gas stand called Britomart Service Station Limited. Click here to see our Certificate of Incorporation.


Booking a Vehicle
Q. Do we need to pay a deposit when making a reservation?

A.We require a NZD$300 deposit (plus $7.50 credit card fee) to confirm a booking. The balance is payable when picking up the vehicle.

 
Q. Is my deposit refundable if I cancel the booking?
  1. Changes to the Booking
    Any changes to the booking are subject to availability, and must be made 7 days or more before the start of the hire. The price will be re-calculated at the rate applicable on the date of change. If the booking is cancelled, the deposit is non-refundable.
  2. No Shows and Late Cancellations:
    The deposit of $300 is non-refundable; however we will not charge any additional money.

 

One way and split hires
Q. Do you provide one way rentals?

A. . Yes you can reserve a one way campervan rental between Auckland and Christchurch. One way hires may attract a relocation fee - any relocation fee will be shown on the hire quotation.


One Island or Two Islands?
Q. Can I take the vehicle on the Cook Strait Ferry?

A. Yes, you can take all our vehicles on the ferry. We recommend using Bluebridge Ferries for crossing the Cook Strait. They offer the cheapest rates and you can make changes to the sailing date free of charge. As all our vehicles are less than 5.5 metres, select the Private Car category when booking. Book direct at Bluebridge Cook Straight Ferry.

 
Q. Why do you offer One Island or Two Islands?

A. If you are planning to travel within the North Island or South Island only, the rate is cheaper. If you would like to travel both island, select All of New Zealand.

 
Q. What is your minimum rental?

A. Our minimum rental period for One Island is 7 days, and for traveling all of New Zealand is 14 days. If you have less time, you can pay for the minimum rental period and return the vehicle early without a refund.


Age Restrictions and Additional Drivers
Q. How old do you have to be to rent a vehicle?

A.You need to be 21 years or over to rent a vehicle and hold a full drivers license.
Hirer’s aged 18 to 20 years old must have held a full license for at least one year.

Q. Is there an additional charge for more than one driver?

A. Yes, It cost $30 per hire for each additional driver.


Rental Rates
Q. What is included in the rates on your website?

A.Our rates include gst (sales tax), insurance, unlimited km and roadside assistance. There are no hidden costs.

Q. What is GST?

A. GST stands for Goods and Services Tax, which is 15%. This tax is included in all of our rental rates, therefore you do not need to add this to the prices you see listed on our website. We have no hidden or additional costs.

Q. What is the insurance excess?

A. Comprehensive insurance is included in all our prices. If you have an accident, the most you have to pay is $3,000. This is called the insurance excess.

Q. Can I reduce the insurance excess?

A. Yes, you can purchase the Zero Excess which cost $20 per day or$590 per hire.If you have an accident, you do not have to pay anything. This also covers multiple tyre punctures and one windscreen.   No bond is required, and you can drive on both sealed and unsealed roads.

Q. How Can I pay

A.We accept Credit and Debit Cards or Cash
When picking up the vehicle and paying the balance, a surcharge may apply as follows:

Master Card and Visa Card (debit or credit card): 2.5 % surcharge
American Express or JCB Card: 4.5 % surcharge
Cash or Eftpos: No additional fee

About the Vehicles
Q. Are your vehicles non-smoking?

A. Yes, All our vehicles are non-smoking.

 
Q. Are your vehicles all petrol?

A. Yes, all our vehicles are petrol, we have no diesel vehicles. There are no additional road user charges for petrol vehicles.

Q. Can I choose manual or automatic transmission?

A. Most of our vehicles are automatic transmission. If you would like manual transmission, please let us know in advance and we will do our best to provide you with this.

Q. What items come with the campervans?

A. Each campervan has a 240 volt power cable, hanging light, water container, mosquito net, awning and kitchen set.

Q. What items are included in the kitchen set?

A. Wash basin, 1 x saucepan, fry pan, sharp knife, fish slice, can opener and two each of the following: dinner plate, bowel, cup, knife, fork, spoon, tea spoon. Additional items for more persons are available on request at no additional charge.


Optional Extras for Hire

Q. What kind of movies come with DVD Hire?

A. We provide 10 movies for free when hiring a DVD player ($60 per hire). We have a selection to choose from, including drama, horror, science fiction, western, romance, family movies, etc.

Q. How does the fridge work?

A. The fridge plugs into the cigarette lighter while the engine is running. It can also run from electricity if staying in a holiday park with the power cable connected. If you are freedom camping, it can be used as a ice box.



Picking up the Vehicle
Q. Do I require an international licence?

A. You can use your current driver’s licence from your own country, or an International Driver’s Licence. If your licence is not in English, you should bring an English translation or obtain an International Driving Licence.

Q. What do I need to bring with me to hire a vehicle?

A. You must bring your drivers licence and a credit card in your name.

Q. Can I pay for my hire by credit card?

A. Yes, we accept Credit and Debit Cards or Cash
When picking up the vehicle and paying the balance, a surcharge may apply as follows:

Master Card and Visa Card (debit or credit card): 2.5 % surcharge
American Express or JCB Card: 4.5 % surcharge
Cash or Eftpos: No additional fee


Q. Do you offer free maps with the vehicle?

A. Yes - we provide free road maps, guides and directories for Holiday Parks throughout New Zealand. We also have a limited number of free Bed and Breakfast guide books available.


During the Hire
Q. What if my vehicle breaks down?

A. In the unfortunate event of a break down, call our free phone number 0n 0800 33 444, or you can call us collect on (09) 255 5444. If the repair is less than $100 (example: interior light), simply fix the item and keep the receipt. We wil refund you the money when you return. We will also refund you for any time you cannot use the vehicle, and if the repair is serious, we will a provide a replacement vehicle.

Q. Are there any roads I cannot drive on?

A. Yes, there are three roads you cannot drive on:

  1. Ninety Mile Beach – This is located at the Northern most point of New Zealand. The beach is a registered road as the tour buses drive along it. You can still travel by road to Cape Reinga.
  2. Mt Cook Road – You can drive up to the visitors centre of Mt Cook, however you cannot drive beyond it.
  3. Skippers Canyon – This is the location of the Pipeline Bungy Jump and you can take a tour bus to access it.

 

Returning the vehicle
Q. What if I return the vehicle early?

A.There are no no Refunds for early returns.

Q. Can I drop off a vehicle after hours?

A. Yes, we have a 24 hour drop off area in Auckland and Christchurch. Shuttle buses to the airport can be pre-booked for early morning flights, which is a very popular option in Christchurch.

 
Q. Can I extend the rental while on hire?

A. Yes, we are always happy for you to extend the hire, subject to the vehicle being available. Any extension is based on the same per day rate as the original booking.

 
Q. What is the re-fueling policy?

A. We check the amount of petrol when you leave. You are required to return the vehicle with the same amount of fuel. If the vehicle has less fuel, we charge for the difference.

 
Q. Do I need to clean the vehicle?

A. You need to take the vehicle through a car wash before returning the vehicle; however you do not need to clean inside the vehicle. Car washes at petrol stations recycle the water which protects the environment. We do not wash any vehicles at our premises. If the vehicle is returned unclean on the outside, we have a $35 car wash fee.



 

Hokianga campervan hire offers you to rent a campervan in New Zealand at the following locations.
Auckland
Christchurch

The Hokianga Camper van Rental New Zealand
From overseas call + 64 9 255 5444
Within NZ free phone 0800 33 44 44 or 09 255 5444.
Cheap Campervan Hire Auckland: 19 Great North Road, Auckland City, New Zealand
Christchurch Campervan Hire: 3 Doric Way, Waterloo Business Park, Islington, Christchurch
Email : hire@rentalcarvillage.com

  Pick up:
 
  Date:
 
  Drop off:
 
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Campervan Hire New Zealand

All our prices include gst (sales tax), insurance and unlimited km; there are no hidden costs. One way hires may attract a relocation fee.

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